Snap Decisions

What They Said:

Doug Fisher @ Common Sense Journalism asked his readers for feedback on Snap Shots in general and a feature called Snap Shots Engage.

What We Said:

We just wanted to make sure you know this auto-enhance feature (which we call Snap Shots Engage) is optional. You can turn it off at any time from your account. In fact, in a week or two we are doing a new code push which will make this feature an advanced, non-default option. Also, we suggest you inform your readers who don't like the Snap Shots functionality at all, how they can turn it off on their (client) end...

1. Move your cursor over the cogwheel icon in the upper right corner of the shot, and select "Disable".


2. Select "THIS site" if you want them turned off for the site you are on, or "ALL sites" if you want them gone for all sites.


3. Reload the page and you are done.

Unfortunately this did not get to Doug before he decided to remove Snap Shots all together...

Best Regards,
--
Erik Wingren
erik.at.snap.dot.com

It's 2008 and the obssession continues

What They Said:

Peter Van Dijck won't give it a rest:
Snap preview still really really sucks.

What Really Happened:

Peter is trying to promote snapsucks.org.

What We Are Doing About It:

Seeing as we've already responded to him ad nauseum, we're trying something new:
suggesting alternate hobbies:

1. Track AAPL
   
2. Get a good laugh on YouTube
3. Find yourself with GoogleMaps
4. Play World of Warcraft
   
5. See what the crazy kids at MySpace are up to
6. Read a blog
7. Indulge a conspiracy theorist
   
8. Grow a beard
   
9. Reflect on some beautiful music
10. Remember an old movie
11. Contribute to the world's knowledge base
12. Get a jump on your holiday shopping
13. Fall in love with the world's most popular alternative UX

Peace out, PVD, and thanks for all the fish,

Paul Angles
Marketing Director
pangles[at]snap[dot]com